Terms of service
Welcome to Kaia Kollection! By accessing or using our website, www.kaiakollection.com.au, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our website.
1. General Information
These Terms of Service ("Terms") govern your use of Kaia Kollection's website, www.kaiakollection.com.au, including all services, products, and content provided by Kaia Kollection. We reserve the right to modify or update these Terms at any time without prior notice. Any changes will take effect immediately upon being posted on this page.
2. Product Descriptions & Availability
We make every effort to provide accurate descriptions and photographs of our products, including colors, sizes, and materials. However, due to differences in display settings, colors may vary slightly from what you see on your screen.
All products are subject to availability. We reserve the right to discontinue products or change their pricing without prior notice.
3. Orders and Payments
By placing an order through our website, you confirm that the information provided is accurate, complete, and up to date. Payment for products is due at the time of purchase and must be made through the available payment methods on our website.
We reserve the right to cancel or refuse any order at our discretion, including, but not limited to, issues with pricing, availability, or fraud prevention.
4. Shipping and Delivery
We aim to ship orders promptly. Delivery times may vary based on your location, shipping method, and other factors. Once your order has been shipped, you will receive a tracking number to monitor its progress.
Please ensure that the shipping address you provide is correct, as Kaia Kollection is not responsible for lost or misdirected packages due to incorrect address information.
5. Returns and Exchanges
Due to hygiene reasons, Kaia Kollection does not accept returns or exchanges on hijabs unless the product is faulty or damaged upon arrival. If you receive a defective or damaged product, please contact us within 7 days of receiving your order for assistance.
For more details, please refer to our Returns Policy.
6. Privacy and Security
We respect your privacy and are committed to protecting your personal information. For more details on how we collect, use, and store your information, please review our Privacy Policy.
7. User Responsibilities
When using our website, you agree to not engage in any unlawful activities, including but not limited to:
- Uploading or transmitting harmful content (e.g., malware, viruses).
- Attempting to hack, disrupt, or interfere with the functionality of the website.
- Violating any applicable laws, regulations, or third-party rights.
8. Limitation of Liability
We do our best to ensure the accuracy and quality of the products and services offered. However, we cannot guarantee that our website or products will be free of errors, disruptions, or defects.
To the fullest extent permitted by law, Kaia Kollection shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of this website or the products purchased through it.
9. Intellectual Property
All content on our website, including text, images, logos, and design, is the property of Kaia Kollection and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the website without prior written permission.
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from the use of this website shall be resolved in the courts of New South Wales.
11. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: admin@kaiakollection.com.au
Website: www.kaiakollection.com.au